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Showing posts from May, 2017

Is Jam-AMERICAN our new NATIONALITY?

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By: Kmar Henry         CEO  │ BIZ care Consultation & Accounting Firm I remember back then as kids we would get excited about Easter Holidays not to eat bun and cheese, but to throw out our 'T Kites' just to see who could fly them the furthest. I remember boldly when we would come in from the marble grounds with our knee cups multicoloured, with the dirt of which we ignored happily due to the competitive and fun ambience we created while playing. I remember hearing the intrigued onlookers clapping and cheering as our female peers played Chinese skip singing sweetly with melodies that would provide absolute pleasure and laughter. I remember back then we would tear the petals from our parents’ flowers with intentions of using them as markers to throw in each box of our Hop Scotch game that created a fun nature for us to garner our competitiveness and athleticism. But now, when we walk our streets, what we see are kids grouping to play video ga...

Ten (10) THINGS that must be RECORDED when running your Small Business

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By: Kmar Henry      CEO  │   BIZcare Consultation & Accounting Firm Throughout my tenure in small businesses, scrutiny as allowed me to pinpoint these aspects when doing business. It is of great concern since I have noticed, the lack of acknowledgement displayed when implementing systems to properly record these data that are deemed detrimental to the success of any particular small business. With this in mind, here are TEN (10) Things that must be properly recorded and maintained while running a small business:   1.   Capital : This refers the money used to start your business. From that money, the assets are bought and any other purchases made at the start of your business. Everything should be recorded and properly stored to ensure proper tracking that helps to identify BREAK EVEN points and when you start making an actual PROFIT . 2.   Inventory : This should be done preferably by using the FIFO (First In First Out) or ...

Dancehall Artistes should accept their real SOCIAL RESPONSIBILITY

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By: Kmar Henry         CEO, BIZcare Consultation & Accounting Firm The other day I was having a chat with the CEO of upcoming Jamaican Fashion Brand  CLAP Fashions , Gary Anthony Richards. With him being what we brand as a ‘product of the Ghetto ’, we were elaborating on some of the issues and negative influences plaguing the youths of today's society. As we got deeper and deeper into our conversation, we started to observe each and every young person that walked by on the street where he resides. We were marvelled by what we saw, bear in mind that we observed their dressing, demeanour , attitude and behavioural patterns . The one thing that truly sparked our interest was the fact that when we weren't seeing one of them passing by with earphones deeply buried within their temples or others with loud hand speakers so tightly gripped both by their hands and their attention. There was either a car passing by playing music loudly or several bars on the ...

CUSTOMER SERVICE; an easy skill done POORLY in Jamaica

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By: Kmar Henry         CEO  │  BIZcare Consultation & Accounting Firm Date: July 20, 2017 Over the years, we have witnessed and experienced some of the strangest business abnormalities occurring within our country, whether it stems from businesses striving with poor ambiences or the reverse, businesses closing down even though their ambiences are excellent, or even the more prevalent one; Businesses striving with POOR Customer Service . I know we can all relate to that situation; in instances where we have tried to query an issue to a service provider and we were stopped right in the middle of the conversation by a customer rep who in our time of need has decided on taking a phone call from their personal cell without even offering as much as an ‘excuse me or an “I’m sorry”. Many of us would think our complaints would have been a top priority for our services providers, stores or restaurants; an opportunity to address our issues appropriately ...

Dealing with Employees of GENERATION Y is harder than you THINK

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By: Kmar Henry         CEO, BIZcare Consultation & Accounting Firm The image of your business is greatly dependent on how your employees interact with your customers.' A concept that has been brushed aside by many business owners due to the derivative change that is evident within the potential workforce that they have to choose from. Yes, our business owners are now faced with the issue of having to employ the best out of a crop of workers that have been misled by societal trends . With information being very easily accessible, many would think that the quality of customer service would have been at its optimum level. However, the backlash is evident as our workers, who are mostly from GENERATION Y , are far more distracted by keeping up with societal trends than ensuring that your customers are being satisfied at all cost. Workers nowadays lack purpose and understanding of what customer satisfaction and expectations truly is and are therefore ...

ENTREPRENEURS are the real saviours of the JAMAICAN Economy

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By: Kmar Henry         CEO   │  BIZ care Consultation & Accounting Firm As a citizen of the small town of May Pen, I have been able to witness the direct impact that entrepreneurship can have on a rural area. Over the years I have witnessed our small town evolve from having one (1) Juici Patties restaurant to three (3), one (1) shopping tower to several shopping plazas, one (1) super plus to several large food chains etc. But who are the people responsible for such massive improvements, is it our government? or is it the creative and innovative minds that we have been blessed with and that happens to reside in our area?  Whilst we might argue that our Chinese associates have been taking over our land, let's not forget their positive contribution towards the growth and development of our economy. From the early 70s, they have been teaching us the significant impact that entrepreneurship can have towards uplifting the lives and laying a ...